Website Information Quality Survey Template

Google emphasizes the fact that good quality content websites which are customer-centric and provides validated information, will make their way to the top of the SERPs. This survey example can be used to understand where you can make changes to fulfill customer expectations and in the process climb up the SERP ladder which will increase your website traffic notably.

Even if you have a digital marketing team in place along with paid advertisements to boost website traffic, they will not be effective unless and until you have an amazing quality of information available on your website. Website quality has to work well with customer expectations. Connecting with the customers and exceeding their expectations is as important as climbing the Google SERP ladders.

In this highly competitive world, everyone understands the importance of research for improving customer satisfaction. For your organization to lead the way, you need to be a step ahead of all the competitors and sending out this website information quality questionnaire can provide you with options to enhance your website quality and in turn, increase customer satisfaction.

• Small and large businesses should focus on producing quality-rich content on the website. By gaining customer insights about website quality, you can keep improving website content and also move up in the Google search results.
• You can make a list of keywords and relatable topics after analyzing customer answers for the questions to your questionnaire.
• Content is king and, so are customers. Customers are the best source to include more content on your website. You can include questions about increasing content and topics to include for maintaining/improving website quality.