It shouldn’t surprise you the personalization came up as a customer service trend for 2014. Today’s internet and social media technology […]
Personalization Ideas From the Experts
Hit the TURF – How to Use TURF Analysis to Create an Optimal Product Offer With the Broadest Reach
I have a confession to make, I run my business on two extremes; either I have NO IDEA what to create […]
Attention Big Chains — Your Employees are Skewing Your Surveys – DUH
Let me begin by saying that this is NOT a rant. As someone who works with corporate clients and who […]
#FridayFive – Stories from Around the Web 10
I hope everyone had a great week getting back to things after the 4th of July weekend. To help, here are […]
Killer Survey Tip: How to Screen Out Respondents Without Hurting Their Feelings
“Why do I always get screened out of surveys?” Given how difficult it is to actually get targeted respondents, I […]
