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Home You searched for focus group

Search Results for: focus group

Customer Service Process: What is it & how to implement it

The customer service process is a series of steps and measures to guarantee customer satisfaction provided by a company. Learn more.

In an increasingly personalized world with more demanding prospects, a customer service process becomes essential to meeting these expectations.  To […]

Mobile Workforce: What it is With Pros, Cons & Tips

A mobile workforce is described as a group of people who operate outside of a traditional office setting. Learn more about it.

The idea of a mobile workforce may appear novel, but that isn’t the case. The term “telecommuting” was developed in […]

Continuous Listening: Strategy, Creation & Execution

A continuous listening strategy is all about having the resources and proactively getting feedback on essential topics in your organization.

Part of any organization’s success is its ability to adapt to changing situations. The importance of giving your employees an […]

Client Management: What It Is + 10 Tips with Examples

Client management is the practice of managing your company's relationship with its customers. Let's learn everything about it.

Running a business takes time and effort. Client management is essential for success. A happy customer will likely offer recommendations, […]

Employee Training: What it is & Types

employee training

Employee training is essential in any business. It improves the ability to perform more efficiently. Trainers and managers must provide […]

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