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Customer Experience Software

THE LEADING BUSINESS INTELLIGENCE SOFTWARE & TOOL

Gather valuable business intelligence through powerful online survey software and get actionable insights using advanced research analytics such as Conjoint Analysis, TURF Analysis, GAP Analysis, Trend Analysis, and many more!

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Conduct Business Intelligence Surveys & Analytics

Powerful Business Intelligence Engine

QuestionPro’s business intelligence survey platform provides one of the best survey research solutions to gather valuable insights and information from your audience under one platform. Collect, analyze and transform data into meaningful information using business intelligence tools such as data infographics, easy to use dashboards, and reporting, all using the same software.

Data-oriented Analytics and Insights

Our business intelligence software provides you detailed real-time analysis reports along with advanced analytics such as Conjoint, TURF, GAP, Trend, Comparative NPS, CSAT, CES, etc - everything under one unified data analysis dashboard to help you make well informed wise business decisions.

Easy Data Interpretation and Reporting

QuestionPro ‘s business intelligence survey tool helps you to conduct thorough analytics of your data. Leverage visual infographic reports to interpret your data in the right manner and accurately. The software provides you with real-time reports with participant statistics, completes and dropouts into neatly formatted graphs/charts which can also be exported to multiple formats.

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30%

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50%

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70%

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300+ Ready to use survey templates

Leverage our large repository of 300+ ready-made survey templates that have been created by subject matter experts in various domains such as industry surveys, customer surveys, marketing surveys, demographic surveys and many more, to reduce the time taken to create a survey from scratch. These survey templates are continuously updated and we keep adding more templates to suit even the most unique domains required by small, medium or large enterprises.

Intuitive dashboards

Get the holistic view of the entire business research process under one roof and instantly drill down to spot areas which need attention in your organization. The highly robust and automated system enables enterprises to evaluate all the milestones in a customer journey, gather business intelligence to improve your customer satisfaction, experience, brand value and also address issues promptly.

Single Sign-On (SSO)

QuestionPro survey software allows safe and secure access to account across your organization on multiple machines using a single username and password through the cookie-based single sign-on feature that eliminates the hassles of managing multiple passwords. Furthermore, leverage the SSO feature which is compliant to the most demanding security standards and get enhanced network and application security for all your survey data.

Enterprise-ready solution

QuestionPro business intelligence software enables enterprises to get valuable insights through its powerful enterprise-grade servers and various functionalities such as advanced javascript, survey comparisons, role-based access, survey data security, importing surveys and many more. Also, leverage advanced question types such as Conjoint and maxdiff to measure the opinions of your respondents and make better business decisions for your enterprise.

Real-Time quantitative analytics and reports

We provide you with a complete package of reporting and analysis tools that can enable you to transform quantitative data into actionable insights, such as Conjoint, TURF, GAP, Trend, segmentation, cross tabulation, text analysis, Comparative NPS, CSAT, CES, and many more through easy to use powerful dashboards. Business intelligence tool provides analytics that let you create real-time business research reports and dashboards in visual infographics in just minutes and also allows exporting these reports in Excel SPSS, txt, Dropbox and Google Drive.

Text and sentiment analysis

We offer sophisticated algorithms to categorize qualitative data such as open-ended text responses avoiding wastage of time to read and tag each response. Analyzing these responses will enable you to derive actionable insights from textual content and understand the emotions of the respondent while answering your survey. Such data empowers your organization to create valuable business intelligence thus enabling you to roll out business-oriented strategies and hence achieve higher revenues or market share using our robust business intelligence tool.

Mobile ready platform

QuestionPro business intelligence software offers a mobile-ready survey platform through our specially designed mobile app to conduct survey data collection and analysis on the go. Conduct online and offline surveys using the powerful app which is compatible with all smartphone devices and available over Android as well as iOS platforms.

24*7 global support

We offer live customer support 24*7, 365 days a year globally and you can reach us anytime through online chat, email or even phone. Providing support to our customers is an important part of our culture and hence we assure you that our customer support representative will be here to answer all your queries or concerns anytime anywhere.

Audience for Business Intelligence

Map and track your respondents on the basis of demographic segmentation by using QuestionPro Audience. You can choose from over 22 million+ global sample of respondents who are profiled by various demographic parameters and 300+ data points to suit your exclusive research needs. QuestionPro offers you a holistic solution to create, send, analyze and furnish your business with insightful survey reports and dashboards to build a strong foundation for your business research through equal quality and reliability across panelists and also effectively listening to them.

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Powerful Analytics & Dashboards

QuestionPro’s business intelligence software & tool enables you to gather valuable business intelligence through real-time survey data and analytics reports, including participant statistics, demographic information etc. View reports using easy to understand infographics and analyze data using participant statistics, frequency calculations, country-wise mapping and many more. The software also allows you to export in multiple formats such as Excel, SPSS, txt, Dropbox, and Google Drive. Furthermore, leverage advanced analytical reports in the form of correlation, conjoint/maxdiff, text, and heatmap analysis to gather valuable business intelligence.

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Software Integration

Seamlessly integrate your QuestionPro data with your existing CRM platforms such as Salesforce, Microsoft Dynamic, Tableau, Caspio, Google Sheets, Hubspot and many more with a host of powerful integrations! These integrations utilize webhooks and APIs for a smooth back-end integration to help you collect actionable business insights.

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Software Data Security

Data security is the highest priority for QuestionPro's business intelligence tool. QuestionPro is SSAE 16 (SOC 2) compliant, EU and Swiss SafeHarbor certified and fully GDPR compliant along with the option for SSO and standard SSL for survey and data. Furthermore, you can also enable/disable survey data collection, create password protected surveys, authenticate respondents via Facebook, keep survey timers, prevent multiple submission with Anti-Ballot box stuffing and many more.

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