SIGN UP FREE

CCPA-compliant surveys

START A FREE TRIAL
CCPA-compliant surveys

What is CCPA?

The California Consumer Privacy Act (CCPA) is one of the strictest privacy laws in the U.S. It gives California residents enhanced rights over how their personal information is collected, used, and shared, including the right to opt out, access, or delete data.

With privacy regulations tightening, your research platform needs to do more than just collect data. QuestionPro gives you out-of-the-box support for California Consumer Privacy Act (CCPA) compliance, so you can focus on insights, not legal risks.

For researchers and organizations conducting studies in the U.S., CCPA compliance isn't optional—it’s essential. QuestionPro ensures your surveys are aligned with these expectations, making privacy a seamless part of your insights workflow.

Example of using CCPA compliance in your market research

A US-based national skincare company wanted to launch a customer feedback panel in California. With QuestionPro’s CCPA Compliance module enabled, they could:

The result? Full CCPA compliance without slowing down their product innovation cycle.

CCPA compliance survey


How QuestionPro enables CCPA compliance

Whether you're running longitudinal research or one-off surveys, our platform provides full support for CCPA compliance at every step:

1. Consent management

Add explicit opt-in language to survey invites and introductions. Customize consent text and provide participants with transparency on data usage.

2. Data access and deletion requests

Allow respondents to request access to or deletion of their survey data easily. QuestionPro handles this with a dedicated request management interface—no manual tracking is required.

3. Opt-out mechanism

Offer a “Do not sell my personal information” option by CCPA standards. Easily include this in your survey design or project links.

4. Secure, role-based access

Ensure that only authorized users can view or manage sensitive data. Our user roles and permissions support secure collaboration, ensuring your research remains compliant.

5. Record retention and export logs

Automatically log when respondent data is accessed, modified, or deleted—so you maintain a complete audit trail.

Uses of CCPA compliance in market research

CCPA compliance isn’t just a legal checkbox—it actively enhances how you manage and protect research data. Here's how researchers and insights teams use QuestionPro’s built-in CCPA features:

By integrating CCPA workflows into these use cases, you're not only staying compliant—you’re improving respondent relationships and data quality.

Advantages of using QuestionPro for CCPA compliance

Implementing CCPA-compliant research workflows with QuestionPro offers clear, strategic advantages:

In short, QuestionPro empowers you to treat privacy as a competitive advantage, not a constraint.

Why Researchers Choose QuestionPro for Privacy Compliance

To conduct federally mandated, regulated insights collection and management, global brands, researchers, and insights teams use QuestionPro to conduct CCPA-compliant market research.

How to use CCPA in surveys and research?

If you're conducting research in California—or with California residents—CCPA compliance is not a nice-to-have. With QuestionPro, you can embed compliance directly into your research workflows, focusing on what matters: making more intelligent, more ethical decisions with data.

Learn how to set up and use this feature with our help file on CCPA-compliant research.

Get started today!

Are you interested in using this feature? With QuestionPro, you can gain access to this and many more.
Do your data collection and research more efficiently than ever!

FREE 10-DAY TRIAL