Home Features Customizable thank you page

What is a customizable thank you page in surveys?

Thank you or exit pages for surveys can be a good way of re-engaging your survey respondents. Generic and non-engaging exit or thank you pages do not create an impact. Besides, many organizations fail to use it as a good medium to engage customers as they exit surveys. A customizable thank you page lets you add content, pictures, and URL to your survey exit pages, which allows you to re-interact with your customers.

Example of a customizable thank you page

You can use this feature for multiple purposes, and it entirely depends on what you want, the survey respondents to do after they finish the survey. Let us consider two examples.

1. If you are a brand that regularly pushes out content in the form of blogs, case studies, and whitepapers to educate your customers, then you can have a redirection message. This message can have a link that takes them to the resources page. This is a good way to keep your online survey respondents engaged even after taking your survey.


2. You can use this feature to promote your products or services to survey respondents. You can have links to product pages or brochures that trigger collateral downloads, account sign-ups, etc. You can also have a form for respondents to sign up for newsletters, product updates, offers, etc.


Uses of a customizable thank you page in surveys

You can promote new products, blogs, services, offers, through a customizable thank you page. Your respondents would love to know anything new you and exciting your brand might be working on, which is an excellent opportunity to gain their interest. You can talk about any achievements or awards that you recently won. You may also offer a discount coupon or redirect them to leave a review for the brand, product, or service.

Advantages of a customizable thank you page

There are many advantages to using customizable thank you page in surveys. Some of the top ones are:

How to use customizable thank you page in surveys

To use customizable thank you page in surveys, read our help files on how to set up a Customizable thank you page.