There could be surveys or questions in online surveys where respondents may feel the need to upload some documents or support files. This option comes in handy when they feel the need to exercise that option.
It is a simple option within the platform; you select the file that needs uploading, check the format, and size limit and simply hit the ‘upload’ button. The file will get uploaded to the server, and the organizers will be able to access the file/s.
In cases of market research or long and detailed surveys, there’s a lot of information involved. This could be from one source or multiple sources. In such cases, you may need to upload additional data or support documents with the survey. The file upload question type helps you upload multiple files such as pictures, documents, or any other files. Editing the question is extremely easy and convenient.
Consider you filed for car insurance; you damaged your car bumper a bit while backing up. The insurance company wants to know some details before they process your request. They have sent out a questionnaire that you need to fill. After getting the details, they need you to upload a picture of the car to assess the damage caused. Just add a question and select the upload file question type. You can use the upload question to simply upload an image that shows the damaged part or area. This not only saves time but gives detailed and additional information that traditional questionnaires may miss. Survey organizers can download the files and you have all the data you need.
While there are many advantages to upload file questions, some important ones are:
Reference documents: If you are compiling information from various sources or you feel like there’s a need to cite a source or reference, you can use this question type to do it. The tool supports a host of file types. You can simply zip files and upload them to overcome file size limitations. Survey organizers can view all the files respondents uploaded by a single click.
Lend credibility: Adding support documents or files lends credibility to your research or respondent feedback. This way you know your online survey data is reliable and unadulterated. This question type helps authenticate individual responses.
Easy on-field data collection: If you are conducting surveys for on-field assignments, typing long answers in question text boxes may be inconvenient. Uploading hard copies or written feedback from respondents can be simple, fast, and effective. The tool ensures respondent uploaded files are easy to parse. All that needs to be done by survey organizers is click download and they are good to go.
Learn how to use the upload file question with our help document on the upload file survey question.