Sutter Health cannot get early and accurate information about their Patient’s current health conditions before they visit their healthcare provider. Earlier and relevant Patient information provided upfront will streamline and help Sutter provide better healthcare.
QuestionPro fetched relevant information for Sutter’s patients from their Electronic Patient Healthcare Information system. With this information QuestionPro can render personalized and relevant surveys.
To effectively conduct an Online Survey the first you need to decide what the objectives of the study are. Ensure that you can phrase these objectives as questions or measurements.
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Feedback on company, product, customer service, ratings, intention to return.
Evaluation of communication information and strategy within the company.
Customer satisfaction survey with product, representative, and process questions.