Hardware Post Installation Satisfaction

Post purchase installation, evaluation, feedback.

Please select an option, which best represents your opinion, for each of the following statements.
Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
Site preparation requirements were provided four (4) weeks before delivery.
The preparation instructions were easy to understand.
The site was ready for installation.
Installation was scheduled at my convenience.
The machine was delivered as scheduled.
The order was delivered complete
(i.e. no components or peripheral devices missing). .
Electrical connections included the correct plug.
How often do you use [PRODUCT/SERVICE]?
Once/week or more
2 to 3 times a month
Once a month
Every 2-3 months
2-3 times a year
Overall, how satisfied are you , with [PRODUCT]?
Very Unsatisfied
Very Satisfied
How likely are you to purchase [PRODUCT] again?
Not Sure
Probably Not
Definitely Not
What recommendations would you offer for improving [PRODUCT]?

Hardware / Software Surveys

Hardware Product Evaluation

19 questions

Hardware use, attribute importance and evaluation.

Hardware / Software Surveys

Software Evaluation

12 questions

12 item software implementation and use evaluation.

Hardware / Software Surveys

Pre-Installation Survey

20 questions

Pre installation survey for hardware/ network/ router type of product.