Resort Evaluation Survey Template

Resort Evaluation Survey Template by QuestionPro offers questions regarding the services offered by the resort, usage of different amenities and customer satisfaction levels. This customizable questionnaire sample can be edited according to the required information details. For example, this template includes a question about the reason for choosing the resort, the answer options of which can be edited.


 
 
Dear Guest,


We want to make your stay a memorable vacation experience. To help us better serve you, please take a moment and fill out the following survey to let us know how we are doing at the [RESORT]




Sincerely,
The Management & Staff
 
 

Why did you choose to stay with us?
 
Previous visit
 
Attending meeting
 
Bus tour
 
Walk-in
 
Referral by airline
 
Friend or relative
 
Travel agent
 
AAA or Mobile tour guide
 
Advertising billboard
 
Newspaper
 
Article
 
Radio
 
Magazine
 
Special package rate
 
Other
 
 
 
What was your main form of transportation to [CITY]?
 
Airplane
 
Auto
 
Bus
 
Train
 
Other
 
 
 
When did you make reservations?
 
more than a year in advance
 
6-9 months in advance
 
3-6 months in advance
 
1-3 months in advance
 
no reservation (walk-in)
 
 
Who made the reservation?
 
family member
 
travel agent
 
meeting planner
 
secretary
 
friend
 
self
 
Other
 
 
 
What could we do in the future to improve our services?
   
 
 
Name
   
Address
   
City
   
State
   
ZipCode
   
Email Address (Optional)
   
 
 
Any other comments or suggestions
   
 
 
Thank you very much for your assistance. Your evaluation will be carefully considered.

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