Strategic Planning Survey Questions Template

Strategic Planning Survey Template can be implemented to gain insights into an organization's strengths and weaknesses. These questionnaires are used to understand areas of improvement to ensure continuous growth by creating a strategic plan to improve products/services on the basis of the feedback. With this sample, a survey maker can edit the questions as per their application and send out the survey for improved strategic planning for the organization.


 
 
My key association with the organization is as:
 
Stakeholder
 
Sponsor
 
Volunteer
 
Employee
 
Others
 
 
Tenure of your association with the organization:
 
>10 years
 
8-10 years
 
5-8 years
 
3-5 years
 
1-3 years
 
< 1 year
 
 
Please rank and order (1-10) the following attributes of the organization, from strongest to weakest:
Production/Operations
Research and Development
Sales and Marketing
Finance
Customer Service
Organization Culture
Senior Management
Product/Service Quality
Market-driven Products
Cost-effective Products/Services
 
Please share what according to you is the importance of each of the following products or services?
Extremely Important Important Neutral Unimportant Extremely Unimportant
Product/Service 1
Product/Service 2
Product/Service 3
Product/Service 4
Product/Service 5
 
How satisfied are you with the offered products and services?
Extremely Satisfied Satisfied Neutral Dissatisfied Extremely Dissatisfied
Product/Service 1
Product/Service 2
Product/Service 3
Product/Service 4
Product/Service 5
 
 
What are the factors which can be improved to make our products/services better?
 
Features
 
Quality
 
Cost
 
Marketing Techniques
 
Customer Service

 
 
Which of the products/services need to be discontinued by the end of this year?
 
Product/Service 1
 
Product/Service 2
 
Product/Service 3
 
Product/Service 4
 
Product/Service 5
 
 
Where do you see our products and services in 5 years in terms of growth?
   
 
 
Do you think, we have made notable progress this year?
 
Yes
 
No
 
Maybe
 
 
Please suggest how can we align ourselves with your expectations for this year?
   
 
 
Are there any additional competitive products or services in the market that we should review?
   

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Following are the questions to gather feedback from the client regarding customer service provided during the project.

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