A vendor satisfaction survey is intended to help suppliers and vendors evaluate their client's satisfaction with regards to their business dealings. This survey template aims to identify the requirements of the client and the factors that can strengthen the vendor-customer relationship. Such a survey can enable vendors to stay ahead in the competition and land up with long term contracts with their customers.
Nowadays, every organization requires vendors. However, the number of vendors for each company is growing exponentially, and hence there is tremendous competition. To stay in the market, a vendor has to manage its timely delivery, quality of products or service, pricing, etc. better than the competitors in the market. Hence, a vendor satisfaction survey will enable vendors to understand what is most important to their customers and strengthen their relationship with the customer.
The following are the questions to gather information about how satisfied the customer is with vendor-provided services and products.