A national representative survey conducted by EBONY/QuestionPro that consists of 700 African Americans, to gauge their perceptions and attitudes toward a number of hot button topics, including the US economy, education, race relations, immigration, affordable housing, and 2019 resolutions.
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Feedback on company, product, customer service, ratings, intention to return.
Evaluation of communication information and strategy within the company.
Customer satisfaction survey with product, representative, and process questions.