Relationship surveys are structured tools that help explain how people experience relationships over time. Whether the relationship is personal, professional, […]
Relationship Surveys: How to Measure Trust, Connection, and Satisfaction
Why Tactical Empathy is a CSM’s Best Friend | Tuesday CX Thoughts
Recently, I’ve been fortunate to have a few “A-ha” moments while listening to the audiobook Never Split the Difference by […]
Marketing Funnel Surveys: How to Measure & Improve Every Stage
Marketing funnel surveys help you understand what people actually think and feel as they move from first contact to decision. […]
Collaboration & Competition – BOTH in the same tool – LivePoll Teams
Audience engagement requires a model of subtle collaboration and group competition – to keep folks engaged. QuestionPro LivePolls launched a […]
How to use transactional NPS surveys to improve CX
Transactional NPS surveys help organizations measure customer feedback immediately after a specific interaction. These surveys are event-triggered Net Promoter Score […]