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Home Archives for Ken Peterson Page 27

Ken Peterson

Ken has 20 years of customer experience research in retail, technology, hospitality, financial services, automotive, SaaS deployments, and CX consultation.

Tuesday Morning CX thoughts by Ken Peterson

Tuesday Morning CX Thoughts – Is there only one CX winner?

Return of vacation This week I’m writing from a remote location while taking some time off.  While I have had […]

Tuesday Morning CX thoughts by Ken Peterson

Tuesday Morning CX Thoughts – Why Would You Live There?

Defining our destination I have a question that still rings in my mind that was asked of the very first […]

Tuesday Morning CX thoughts by Ken Peterson

Tuesday Morning CX Thoughts – Dog Days Of Summer

Discovering the unknown In my youth, I spent the summer months visiting my grandparents in New Jersey where I first […]

Tuesday Morning CX thoughts by Ken Peterson

Tuesday Morning CX Thoughts – Shifting C-Xpectations

Building that relationship I’m very fortunate to have worked across so many different and varied industries in my career.  From […]

Tuesday Morning CX thoughts by Ken Peterson

Tuesday Morning CX Thoughts – The Promotion

Some stories stick with you Like many, I had my first taste of a vacation and what it might be […]

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