I Am Disconnected – Tuesday CX Thoughts
In this TCXT ‘s edition, Ken tells us about his experience at the People Analytics conference, exploring the complex relationship […]
Taking Action in CX – Tuesday CX Thoughts
In today’s TCXT, we take an introspective journey into the meaning of taking action in situations that can affect or […]
QuestionPro CX Product Updates – Quarter 1, 2024
From awesome heatmap enhancements to a sentiment widget that’ll brighten your day, we’ve got the updates you’ve been waiting for. […]
Want Someone To Listen? First Try to Understand — Tuesday CX Thoughts
Check out this week’s Video Review with Ken: In my role, I’m used to seeing a lot of emails. Sometimes […]
Frontline Understanding of the Journey — Tuesday CX Thoughts
Check Out This Week’s Video Summary with Ken! Perspective is everything in understanding. I remember thinking about the “distance” between […]
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