Thank You For Your Ongoing Support of our Business — Tuesday CX Thoughts
I have the opportunity to volunteer every week at the Farmer’s Market, managed by the Kaiser High School Parent-Teacher-Student Association. […]
Wrong CX Response? “Do What You Want!” — Tuesday CX
I recently had an experience that really stands out – but not in a good way. Some days are so […]
Do You Trust Your Customers? — Tuesday CX Thoughts
I have been fortunate enough to see a fast evolution in business, the retail industry, technology, and in customer experience. […]
Everything You Do Is About the Experience — Tuesday CX Thoughts
This is a somber week. I grew up in areas that were exposed to wildfires, every summer in Montana we […]
Taylor, Beyonce, and NPS — Tuesday CX Thoughts
In a Hurry? We’ve Got You! Listen to this week’s Blog Post Review: Often when we write about customer experience, […]
