When researchers study a concept, they need to gather data about it. This data can take many forms and represent […]
Categorical Data: Definition, Types, Features + Examples
Customer Data: What it is, Types & Collection Methods
Customer data can provide valuable insights into the demographics that interact with a brand. Businesses can use this information to […]
Prosumer: What it is, Characteristics + Importance in Business
Companies try to make products that meet customers’ needs. But to do this, you need to connect with people, which […]
Stopping The Thief and Customer Experience — Tuesday CX Thoughts
Still, a hotly contested approach for a customer experience strategy is the self-service approach – especially in retail. We all […]
Behavioral data: What is it, Importance, Types & Examples
Organizations use the tried-and-true method of customer behavior observation to learn about consumer purchasing patterns. Understanding your audience is essential […]
