Customer churn is when customers cease their relationship with a company or business, typically by discontinuing their use of its […]
What is Customer Churn: Rate, Analysis and Prediction
Ridesharing: The Millennial Effect
Ridesharing services like Lyft and Uber are here to stay. According to a recent report from SharesPost, consumers are using […]
Introducing our advanced dashboard reporting for Customer Experience
Combine all your Customer, Operational, and Strategic intelligence into your CX Dashboard We’re excited to introduce our advanced dashboard reporting […]
Blockchain: 4 Ways it Benefits Consumers
Blockchain, a digital record of all activity related to a product or service, is predicted to change retail in the […]
New Features: GDPR Compliance Settings, Custom Date and Time on Automated Reports & Reminder Emails
There are 2 new features available for survey admins to use: 1. GPDR Compliance Settings: The General Data Protection Regulation […]