When in-person focus groups aren’t cost effective enough to include in a market research strategy, more research managers are looking […]
A Focus on Qualitative Tools Available on QuestionPro Communities
Why Customer Satisfaction Surveys Don’t Satisfy, and What to do About it
If you haven’t been docked in a space lab for the past 30 years, I’m sure you’ve been asked to […]
Customer loyalty program ideas
It’s no secret that happy, loyal customers are your business’s most valuable asset; a loyal customer is worth up to […]
Congratulations to QuestionPro’s Engineer of the Quarter!
Our Engineering and Product teams had a great quarter in preparation for QuestionPro’s second official Engineer Appreciation Day. Huge congratulations […]
Customer Journey Mapping and Best Practices
If you missed our Part 2 Webinar – Customer Journey Mapping and Best Practices, we’ve got you covered. David Hicks […]