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CX Strategy: Is Your Focus Right? — Tuesday CX

Customer experience is the buzzword in most organizations these days, with most organizations indicating that customer experience is very important. […]

Subgroup analysis: What it is + How to avoid mistakes

The first step in conducting a subgroup analysis is to define the groups you want to include in your study. […]

How to build a product focusing on customer experience

There’s been a new wave of thought in SaaS in the past few years with a streamlined focus: Customer Experience. […]

Six reasons to select a FocusVision Decipher alternative

Market and consumer research is at the heart of every business. Organizations need to understand their market better to serve […]

A Focus on Qualitative Tools Available on QuestionPro Communities

When in-person focus groups aren’t cost effective enough to include in a market research strategy, more research managers are looking […]