Enable / Disable Survey

How can I deactivate or close a survey?

To disable access to a survey, go to:

  • Login »  Surveys »  (Select Survey) »  Edit » Quotas
  • Change the Survey Status to Inactive by selecting the Inactive option. Whenever a respondent tries to take the survey, the inactivate message window will be shown.
  • Click Enter a Custom Inactive Message and key in your custom message. This is the message shown after the survey has been inactivated.
  • Click Save Changes.


Note: Closing a survey will only restrict access to the survey. This does not affect data or reporting in any way. To activate the survey again,, set the Survey Status to Active.

Can the survey be deactivated automatically on a certain date?

Yes. Select the option Enter Survey Close Date and enter the date in the Close Date field in MM/DD/YYYY format or select the date by clicking on the calendar icon. The survey will close exactly at 12:00AM PST on the set date. So if you set the date as 10/05/2011, respondents will be able to take the survey until 11:59PM PST on 09/05/2011.