Getting started

You could make your survey available to your respondents forever or you can pause/deactivate the survey. No one will be able to take the survey while it is paused/deactivated

How do I close/deactivate the survey?

You can deactivate the survey from the surveys tab and settings

Close/deactivate survey from the Survey tab

In the Surveys tab, click on Active under Status, and change the status to Closed

Close/deactivate the survey from survey settings

Go to: Login » Surveys (select a survey) » Edit » Settings.
Go to survey status and click on the drop-down. Select inactive option.
Enter your custom message in the Inactive Message. This message will be shown to the participants when they click on the survey link after the survey has been de-activated.
Click on save changes.

Can the survey be deactivated automatically on a certain date?

Yes, the survey can be deactivated on a specific date by following the below steps

Go to: Login » Surveys (select a survey) » Edit » Settings.
Go to close date and pick up a date.
The close date field is in MM/DD/YYYY format.
The survey will be closed exactly at 12:00AM PST as per the selected date. For example: if the date is set as 10/02/2020, the respondents will be able to take the survey until 11:59PM PST on 10/02/2020.
Click on save changes.

What would the respondents see when they try to access an inactive survey?

The respondents will see the default message the survey has been deactivated by the owner or the customized message entered in the Inactive Message box

Closing a survey will only restrict access to the survey. This does not affect data or reporting in any way. To activate the survey again, set the Current Status to Active.

License

This feature is available with the following licenses :

Advanced Team Edition Research Edition

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