Show or hide question logic

Show/hide question logic allows you to decide upon whether to display a question or not based on certain criteria that you define. The show/hide question logic is set up in two steps:

  1. Step 1: Define criteria
  2. Step 2: Set logic

For example, consider that you want to ask "which smartphone brand do you like?" with answer options - Samsung, OnePlus and iPhone. If the respondent selects Samsung then, show only that question which asks further details on Samsung smartphones.

How do I set up the show/hide question logic?

To set up show/hide question logic:

  • Go to: Login » Surveys (click on a survey) » Edit.
  • Add all questions to your survey.
  • Hover over the question on which you wish to apply logic and click on logic.
  • Survey Software Help Image
    Add a page break between the source question and the question on which the show/hide question logic is applied.
  • A pop-up will appear.
  • Click on show/hide question logic tab.
  • Survey Software Help Image
  • Step 1: Define criteria
    • Click on create new criteria. Give name to the criteria which you want to define.
    • Under "If statement" select criteria type -

      Question: You can set the criteria, based on which options are selected by the respondents

      System variables: You can define certain values for system variables on which the logic will trigger. For example: If custom variable 1 = Support department, jump to support department section Q5

      Geo Location: You can set criteria based on which location the respondent is taking the survey from. You can select state, city and country

      Email list code: You can set up a logic criteria based on which email list the respondent belongs to. For example: If email list= email list -1, jump to Q6

      Device Type: You can set the criteria based on which device the survey is being taken. For example: if device=Android, branch to mobile section Q7.

      If you want to define a complex criteria then, you can click on add additional condition, select logical operator (and/or) and set the condition.

    • Click on save
  • Step 2: Set logic
    • Under set logic, set the action to be taken if the defined criteria is met when the respondent takes the survey.
    • Click the drop-down for if criteria is met and select the appropriate option.
    • Click on save question logic.
    Survey Software Help Image
Show/Hide Logic will not work on the last question on a page.

How can I remove the show/hide question logic?

To remove show/hide question logic:

  • Go to: Login » Surveys (click on a survey) » Edit.
  • Hover over the question on which you wish to apply logic and click on logic.
  • Go to show/hide question logic tab.
  • Survey Software Help Image
  • Click on reset.
  • A pop-up will appear asking if you want to proceed further and reset show/hide question logic.

License

This feature is available with the following licenses:

Corporate, Team and Enterprise

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