Anti SPAM Policy

QuestionPro expressly forbids all SPAM (the term "SPAM" meaning the sending of unsolicited e-mail to parties unknown to the sender). If you are found to be using the Services for SPAM, your account will be subject to immediate termination. The Services may only be used in connection with e-mail lists for which recipients have voluntarily registered. Using the Services to send an e-mail to an address you obtain without the consent of the addressee is a violation these Terms. You are prohibited from importing e-mail addresses for persons who have not affirmatively and clearly elected to receive your mailings. For clarity, you will only send an e-mail to persons who have willingly signed up to receive your mailings. If we receive complaints about your activities, your account may be subject to immediate termination. You will not send an e-mail to any company or organization name other than your own company/organization, and you will not send an e-mail with a fraudulent or misleading header or source information. All e-mail sent through the Services must be expressly for the purpose of collecting data using QuestionPro’s online surveys. Sending e-mail through the Services to solicit any actions other than completing QuestionPro surveys is a violation of these Terms. You are fully responsible for the contents of your messages and the consequences of any such messages. We shall have no responsibility or liability for messages or other content that is created by you. You shall not send, post, distribute or disseminate any defamatory, obscene, or otherwise unlawful messages, material or information, including another person's proprietary information (including trademarks, trade secrets, or copyrighted information) without express authorization from the rights holder. QuestionPro will cooperate with legal authorities in releasing names and IP addresses of users who are involved in SPAM or illegal activities.

The following item is contained in the Terms of Use.

  1. QuestionPro expressly forbids SPAM (the term "SPAM" meaning the sending of unsolicited e-mail to parties unknown to the sender). QuestionPro has a zero-tolerance SPAM policy. Any customer found to be using QuestionPro for SPAM will have their account subject to immediate termination.
  2. QuestionPro may only be used in connection with e-mail lists for which recipients have voluntarily registered. Using QuestionPro to send an e-mail to an address you obtain without the consent of such addressee is a violation of the QuestionPro Terms of Service. You may not import any e-mail addresses to your list that have not chosen to receive your mailings. You may only send an e-mail to customers that have willingly signed up to receive your mailings. If QuestionPro receives complaints about your list, your account is subject to immediate termination. You may not send mail to any company or organization name other than your own and/or with a fraudulent header or source information.
  3. We cannot and do not, monitor, censor or edit the contents of email messages sent using our system. Users alone are responsible for the contents of their messages and the consequences of any such messages. We do not assume any responsibility or liability for messages or other content that is created by our users. You may not send, post, distribute or disseminate any defamatory, obscene, or otherwise unlawful messages, material or information, including another person's proprietary information (including trademarks, trade secrets, or copyrighted information) without express authorization from the rights holder.
  4. We will cooperate with legal authorities in releasing names and IP addresses of users who are involved in SPAM or other illegal activities.
Indications that you might be sending SPAM:
  1. You purchased or rented a list
  2. You are sending to general addresses such as: sales@domain.com, business@domain.com, webmaster@domain.com, info@domain.com, or other general addresses.
  3. You are mailing to anyone who has not agreed to receive email from you.
  4. You have falsified your originating address or transmission path information.
  5. You have used a third party email address or domain name without their permission.
  6. Your subject line contain false or misleading information.
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