In order to set up an IVR survey, you’ll need a DialogTech account. You can sign up for an account at: https://www.dialogtech.com/
Once you’re in your DialogTech account, you can set up an new IVR, add questions and answer options.
For information on setting up IVR please refer: https://www.dialogtech.com/expertise/jumpstart/ivr-interactive-voice-response-jumpstart
Once you have set up the IVR, you’ll need to add an webhook to be invoked once the IVR is submitted so that the data is passed to QuestionPro.
In order to do so, go to Webhook Settings.
Under webhooks settings you’ll need to set up a target URL.
You can get the target URL by logging into your QuestionPro Account and going to Survey >> Integration >> IVR
This feature is available with the following licenses :