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How to generate API key for QuestionPro Surveys platform?

The API key generated by the following proccess will allow you to authenticate all the API calls listed on the Surveys API documentation

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To get your API key from your QuestionPro account, please follow the steps below:

  • Go to: Login » Surveys » Integration » API

  • Click on Get API Key button and the key will be generated. Copy the API Key and use while callling the QuestionPro API.

    • Note: API key is account specific and will be unique for each QuestionPro account.

Can I deactivate my API Key?

Yes, QuestionPro Surveys platform do allow you to update the status of your API Key with the following process:

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To update the status of your API key from your QuestionPro account, please follow the steps below:

  • Go to: Login » Surveys » Integration » API

  • Click on Inactive toggle and the API key will be marked as Inactive.

  • Once the API key is marked as Inactive all the API calls executed with the Inactive API key will get the following error:
    • Note:The API calls made with the Inactive API key will not be included in your API consumption.

Can I regenerate my API Key?

Yes, QuestionPro Surveys platform do allow you to regenarate the API Key with the following process:

Click to download video

To regenrate your API key from your QuestionPro account, please follow the steps below:

  • Go to: Login » Surveys » Integration » API

  • Click on Regenerate button.
  • On the pop-up, confirm the regenration by clicking the Regenerate API Key button and a new API key will be generated. Copy the new API Key and use while callling the QuestionPro APIs.

    • Note: API key is account specific and will be unique for each QuestionPro account.

Where can I access the latest API documentation?

To access the latest API docuementation please click here.

Are there any limit to the number of API calls a user can perform?

Yes, QuestionPro provides free API calls with the subscription. Following table displays the free API calls limit for each license:

Licence No. of API calls
Advanced 5,000
Team Edition 10,000
Research Edition 20,000
Communities 20,000
Customer Experience 20,000
Workforce 20,000
University Site License 10,000
University Research Edition 20,000

You get 500 free API calls with each trial licence. The API calls listed above will be available during the subscription duration.

What happens if I surpass the free API calls limit?

It's important to be aware that once you have reached the free API limits provided with your subscription, the APIs will no longer be accessible. Any API calls made after the limit is exhausted will result in a 429 Too Many Requests HTTP status. To continue using the APIs, please get in touch with your account representative to explore purchasing additional API calls for your subscription.

License

This feature is available with the following licenses :

Advanced Team Edition Research Edition

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7 Questions

API call don't bring answers with "sequence number different than 1"

In a study that the respondent needs to choose 2 options to evaluate. After evaluate the 1st product a looping logic return to the same block of questions but for the 2nd product be evaluate.

The json file returns us this information below:

{
“questionID”:65057079,
“questionDescription”:” “,
“questionCode”:“Q306",
“questionText”:“Selecione as 2 linhas de sabonete\\xa0de USO EXCLUSIVO / INDIVIDUAL que você utiliza com maior frequência:“,
“imageUrl”:“None”,
“answerValues”:[
{
“answerID”:346642164,
“answerText”:“Protex Elimina 99,9% das Bactérias “,
“value”:{
“scale”:“1”,
“other”:“”,
“dynamicExplodeText”:“”,
“text”:“”,
“result”:“”,
“fileLink”:“”,
“weight”:0.0
}
}
}

When we export the excel file we are able to see the 2nd product selected and evaluations but when it called as API we are not.
Do we have any API call that brings all sequence number for each response?

1 Answer
0
How can we get the last 100 answers on an API call?
1 Answer
0
Is there a method to call all the surveys of an organization? (Every user surveys of an organization)

Is there any method to call all the surveys of an organization?

1 Answer
0
I'm trying to generate an API but I get a pop up asking me to add my credit card on file even though the credit card is added.
1 Answer
0
I have added the API key as a query parameter for authentication but still getting errors while fetching the API request. Why is it so?
1 Answer
0
Where can I find the Survey ID required as a request parameter for the API call?
1 Answer
0
I noticed that the "page" attribute needs to be specified for both the page number and the number of entries per page in a GET API call. Is the number of entries per page restricted to 100, as shown in the example? What is the maximum limit for entries per page?
1 Answer
0
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