Tableau Connector

The Tableau Connector allows you to connect your QuestionPro survey directly to Tableau Desktop to create interactive dashboards and visualizations without the need for manual data exports.

With this connector you can:

• Pull survey response data directly into Tableau.
• Choose whether to import all responses or only completed responses.
• Select your preferred answer display type.
• Refresh your data anytime within Tableau.

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Before setting up the integration, ensure you have:

• An active QuestionPro account with license - Team Edition or above.
• An active Tableau Desktop license.
• Your QuestionPro API key and Survey ID.
• Knowledge of your QuestionPro data center (US, EU, CA, etc.).
• A stable internet connection to fetch data from QuestionPro.
• Permissions to install connectors on your system.

1. Log in to your QuestionPro account.
2. Navigate to Integration tab.

3. Click on Tableau Connector tab.

4. Click QuestionPro .taco file to download the file.

1. Close Tableau Desktop — make sure the application is not running.
2. Open File Explorer and go to:

   C:\Users\{YourUsername}\Documents\My Tableau Repository\Connectors

   Replace {YourUsername} with your Windows username.

3. If the Connectors folder doesn’t exist, create it manually.
4. Move the downloaded .taco file into the Connectors folder.
5. Relaunch Tableau — you’ll now see the QuestionPro Connector in the Connect pane.

1. Close Tableau Desktop — ensure the application is completely closed.
2. Open Finder and go to:

   /Users/{YourUsername}/Documents/My Tableau Repository/Connectors

   Replace {YourUsername} with your Mac username.

3. If the Connectors folder doesn’t exist, create it manually.
4. Move the downloaded .taco file into the Connectors folder.
5. Relaunch Tableau — you’ll now see the QuestionPro Connector in the Connect pane.

TO connect your QuestionPro survey to Tableau, follow the steps below:

• Open Tableau and select QuestionPro Connector from the Connect pane.

• Select your Data Center (US, EU, Canada, etc.).
• Enter your Survey ID and API Key. Then click on the Proceed button.

• On the next screen, choose your import preference.
• Response Type: Choose All Responses (includes completed + started) or Completed Responses Only (completed responses only).
• Answer Display Type: Select coded values or answer text. Then click on the Fetch Data button

• The import process will start and you'll see the success message after the import is completed.

Can’t connect to QuestionPro?

• Verify your API Key is correct.
• Ensure you have selected the correct Data Center (US, EU, CA, etc.).
• Confirm your internet connection is stable.
• If using a corporate network, check if a firewall or proxy is blocking Tableau from connecting to QuestionPro servers.
• Restart Tableau after making any configuration changes.

Missing data fields?

• Ensure the survey has at least one response, empty surveys will return no data.
• Check if you selected the correct Answer Display Type (coded values vs full text).
• Verify you have chosen the correct Response Type (completed responses only vs all responses).
• If changes were made to the survey structure, refresh the Tableau extract to sync fields.

Connector not appearing in Tableau?

• Confirm the .taco file is in the correct Connectors folder for your OS.
• Ensure you are running a Tableau version that supports custom connectors.

Data refresh is slow

• Filter the data within Tableau to reduce the volume of records being loaded.
• Use Completed Responses Only if partial data is not required.
• Ensure your network speed meets Tableau’s recommended bandwidth for live data connections.