Reply-To email address is the email address where you want to receive the email replies. This email address is usually different than the 'From' address.
'[email protected]' is the Reply-To address. When a respondent clicks 'Reply', the reply email will be sent to '[email protected]' instead of '[email protected]' which is the From email address.
There can be multiple reasons you might want replies to your email campaign to be sent to a different address than your From Address.
The reply-to email address can be directly editted on the compose tab while sending out the survey invite.
The second way to setup the reply-to email address is to save it while creating an email template. Follow the steps below to set up the reply-to email address via email template:
This feature is available with the following licenses :