SMS Surveys

Can I send a survey through SMS?

Yes, it is possible to send survey invitations via SMS. In order to do so, please go to: Distribute >> Email >> Compose

  • Switch the SMS toggle ON
  • Select the Email List where you uploaded the contacts
  • Select the SMS invitation template
  • Click on Send
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  • You can send the email invites, SMS invites or both email and SMS invites by just switching the appropriate toggles ON and OFF.

How can I upload my contacts with phone numbers?

Go to Distribute >> Email >> Lists

  • Select the email list in which you want to add the contacts
  • Click on Import Contacts(Manual Entry)
  • Enter the respondent's details like email, firstname, lastname, and contact number
  • Click on Upload
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  • Then click on Finish
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You can also import the contacts using an CSV file by following the steps below:
  • Go to Distribute >> Email >>Lists
  • Select the list in which you want to add the contacts
  • Click on Import Contacts
  • Drag and Drop/ Browse the Excel file from your system
  • Click on Upload
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Can I create invitations templates for SMS?

Yes, it is possible to create multiple templates for SMS invitations. Go to Distribute >> Email >> Templates

  • Click on Create New SMS Invitation
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  • Here you can edit the Template Title and the Message for invitation
  • You can also add variables to pre-populate data.
  • After designing the invitation click on Save.
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License

This feature is available with the following license:

Enterprise

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