Open-ended Text Question

How can I add an open-ended text question?

  • Goto: Login » Surveys » Edit » Workspace
  • Click on Add Question button to add a question.
  • Select Basic, then go to the Text section and select Comment Box.
  • Enter in the question text.
  • Select the data type: Single Row Text, Multiple Rows Text, Email address, or Numeric Data.
  • Select the Text Box Location (below or next to question text). Enabling “next to question text” will put the text box to the right of the question text.

Where can I see reports/collected data?

  • Click on Login » Surveys » Reports » Text / Media » Open-Ended Text



Please note that analysis for open ended text questions is not included in the Real-Time Summary Report. To view analysis on open-ended questions, you can view the Word Cloud report.

Can I limit the number of characters in a text question?

To make the question mandatory you can click on Settings and you will find a toggle button to turn ON the validation. WHY? When you add questions to a survey, by default, required option is turned off. When required option is not enabled, respondents can continue with the survey without selecting answers. If respondents go through all the pages in the survey without selecting answers, the response is still considered as complete. You can enable required option to make a question required so that respondents can continue with the survey only after responding to the questions.