Create Custom Survey URLs

How an I create a custom survey URL?

What is the Custom Survey URL option used for?

Custom Survey URL is used when you need a concise, easy to remember URL for the survey. This can make it easier for respondents to access the link.


NOTE: The custom survey URL is a non-tracking URL. Responses will be saved as anonymous with no data connecting the response to the respondents. It is not possible to implement respondent tracking if you are using a custom survey URL.

How can I setup a custom URL for my survey?

Go To:

  • Log in »  Surveys (Select Survey) » Edit  » Live Survey Link
  • Click Customize.
  • Enter the name you'd like to use for the URL.
    • Characters allowed: Lowercase letters (a-z), numbers(0-9) and the hyphen "-" character. Uppercase letters and special symbols or characters are not valid URL characters.
  • Click Save.
    • If you get an error, "Please select a different Short Name," it means the option you entered is already in use.
  • Your customized URL is immediately available for use! When distributing the URL, please do not use www in the link. For example, the link would be, rather than
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License Restrictions

This feature/tools described here are available with any of the paid licenses :

  • Professional Edition
  • Corporate Edition