Restaurant survey questions template by QuestionPro offers a detailed questionnaire about restaurant services such as the lobby, table area, server, food quality, and willingness to recommend. With around 10+ survey questions that cover all aspects of a dine-in restaurant, this restaurant survey questionnaire sample can be edited and the visitors can be asked to fill it out. On the basis of the feedback, improvements can be made in the way the dine-in restaurant functions. For example, if a visitor suggests that the server was not appropriately behaved, that individual will have to be trained and his/her serving capabilities must be enhanced. It also helps to boost the restaurant customer satisfaction level.
1. To measure the overall customer satisfaction levels.
2. To measure the food quality and taste satisfaction levels of your customers.
3. To measure the impact and effect of your restaurant's ambiance on your customer's happiness levels.
4. To gather feedback around your restaurant's service and improve it.
While the basic aesthetics of the survey ain't all that important, creating a survey that will fetch maximum responses is. It is important for your business that the maximum number of your customers should be able to finish the survey. A good number of feedback means you will be able to collect meaningful data. Here are 7 steps to design your survey:
Once you receive the feedback, make sure you analyze and strategize it. There is no meaning in deploying the survey if you are not going to act on the feedback given to you by your customers. Make sure you let them know that their feedback was needed and valued. This is one way of appreciating and thanking your customers.