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WHERE INSIGHTS & CX PROFESSIONALS MEET

AN EXCHANGE OF IDEAS & INNOVATION

12th September 2025 – The Tamarind Tree, Bengaluru
REGISTER HERE

Vivek Bhaskaran

Founder & CEO

Aditya Bhat

VP Sales

Sindhu Sreenath

Managing Director, EMEA

Harshad Deshpande

Director, Education and Nonprofit

Ashok Bhim Shivane

Lt. Gen.

Amitabh Ray

Mr. Akhilesh Dwivedi

Mr. Sunil Deshmukh

Ms. Vineeta Yadav

Dr. Ashita Agarwal

Event agenda

3:30 - 4:00 PM
Registration Opens + Tea / Coffee Snacks
4:00 - 4:15 PM
Welcome Address - XDay India 2025: Aditya Bhat
Aditya Bhat
QuestionPro
4:20 - 4:40 PM
Keynote - Doing Meaningful Research on India, 2025 and Beyond
Dhawal Thaker
Adani Group
5:00 - 5:20 PM
From Boardrooms to Bharat: What U.S. Tariffs Really Mean for Indian Industry
Amitabh Ray
Chairman, ICC National Expert
5:25 - 5:45 PM
Designing Trust in 10 Minutes or Less: The New CX Mandate in Quick Commerce
Akhilesh Dwivedi
Zepto
5:50 - 6:10 PM
Precision in Perception: Leveraging AI for market insights
Dr. Ashita Aggarwal
Chairperson Business Management - SP Jain
6:15 - 6:35 PM
India at the CX Crossroads: How Financial Leadership Can Unlock the Next Billion Experiences
Sunil Deshmukh
IMA Global Board Chair Emeritus
6:40 - 6:55 PM
CTRL + ALT + CREATE: Building a Career in the Age of AI
Vineeta Yadav
Co-President EMCC Asia Pacific
7:00 - 7:20 PM
The Warrior Mindset: Leadership Lessons through life in uniform
Lt. Gen. Ashok Bhim Shivane
Strategic Advisor National Security
Global issues and Viksit Bharat
7:25 - 7:45 PM
New Possibilities
Vivek Bhaskaran
CEO QuestionPro
7:45 - 10:00 PM
Cocktail Dinner and Networking
BridgestoneXLRINeoteric-researchIMK

Don’t miss this exclusive opportunity to network with industry leaders

MyntraSymbiosisHatsun-Agro-product-limitedIIM-A

Speakers from past events

Sean Soley
Research Operations Manager
Ben Kelsey
Senior Research Consultant
Mike Stevens
Founder & Editor
Aseem Badshah
Managing Director, UK & Ireland

Venue

The tamarind tree

Join us on Friday, 12th September 2025, at The tamarind tree to be part of the evolution of experience management data platforms.

The tamarind tree is home to the finest collection of art, antiques, and eclectic stories of India’s glorious past.

Take a tour!

With just a click, you’ll be transported to a world of luxury and sophistication, where every detail is thoughtfully curated to exceed your expectations. Whether you’re planning a wedding, corporate event, or intimate gathering, our virtual tour provides the perfect opportunity to envision your event in our picturesque surroundings..

TAKE TOUR NOW

People love XDay, and they've been sharing their experiences with us! All of these comments come directly from our feedback polls—take a look and scroll to see what past attendees think about the event!

Finally, a conference that gets it – from the moment you step into the X Day world, it’s about positive experiences and connections, not just a smokescreen on selling you products while you’re held captive.
2024 XDay North America Attendee
XDay was a great networking event as well as information sharing on what is new in the research industry, and what are consumers caring and fearing about with a focus on AI.
2024 XDay North America Attendee
I’m so glad that I prioritized taking time out of my busy work schedule to join for XDay this year. The conference felt like it was crafted to add real value for those in attendance, not a full‑day infomercial… Overall it was a great, high value use of my time.
2024 XDay North America Attendee
If you’re looking for a place to dig deeper into the power of listening to people while deeply connecting with people who care about humanizing data as much as you do… XDay will leave you feeling equipped and ready to make an impact in your job and in the world.
2023 XDay Attendee
XDay is a great experience no matter your profession. It provides insight on several unique techniques that allow you to innovate and implement in your everyday life…
2023 XDay Attendee
I found it interesting, fun and useful. Most conferences these days are nothing but marketing. I really appreciated this professional development opportunity.
2023 XDay Attendee
I learned so much and such interesting views it is hard to pick one. Brand Density, NPS and CX and economic goal… this was very information.
2022 XDay Attendee
I was extremely fascinated about the use of AI and NLP to manipulate unstructured customer and business interactions to get valuable decision‑making information for business opportunities.
2019 XDay Attendee
I am particularly thrilled by the fact that the CEO of QuestionPro made himself available to meet with any customer who was there… I am now more excited about QuestionPro.
2019 XDay Attendee

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Awards & certificates

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  • capterra-shortlist-2024
  • certified MBE
  • bbb-acredited
The Experience Journal

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