The power of reviews
You understand why it’s crucial to have a presence on these online social review sites. But you’re not quite sure how to solicit customers for reviews.
Here are a few marketing tips to engage customers to leave you feedback:
- Use a QR code on your marketing materials that take customers to your review websites.
- Give pre-printed postcards to customers asking them to leave a review at your website (Grade.us provides this as part of their services).
- Always include a link to your online review webpages in your email feedback and your email signature block.
- Include a link to your review sites on your business’s Facebook page.
- Include a link to your review sites on your business’ homepage.
Don’t miss the opportunity to make sure your business has a presence on these online social review sites. It may take a little extra time to set up your presence in the beginning. But you don’t want to be left out of the game in the future.
Looking to deliver exceptional customer experience? Discover more about how to delight your customer at every touchpoint and turn them into brand advocates.
