Progressive NPS & Customer Loyalty in 2025

Imagine filing an insurance claim after a stressful event and being put on hold for ages, given vague answers, and […]

Employee Engagement Levels to Improve Retention

Employee engagement levels are one of the clearest indicators of how your employees feel about their work and how likely […]

What if you could predict how your customers will respond without sending a single real-world survey? That’s exactly what synthetic […]

In the insurance industry, trust and reliability are key to building long-term customer relationships—but not every provider delivers on that […]

Think about the last time you felt truly excited about your job. Chances are, it wasn’t just the tasks. It […]