Your customers are more important than an NPS score
Since the emergence of the Net Promoter Score (NPS), organizations have based their customer experience and customer satisfaction metrics on […]
Customer Advisory Board: CX Talks, Dallas
Heightened customer experience, customer intelligence, and customer satisfaction form the cornerstone of businesses and any organization that liaisons with direct […]
Four reasons to have an online community
Remember back in the good old days when the community was really a huge part of our lives? Back then, […]
Online Market Research Panel – Types, benefits, importance, and best practices
What is an online market research panel? Definition: An online market research panel is an online group of recruited survey […]
B2B Online Panels: Definition, Characteristics, and Uses
B2B panelists are respondents who specialize in responding to any business-related surveys. Panel organizations segregate these business-to-business panelists by size, […]
