Do you miss your customers?
Last week, I wrote briefly about our annual QuestionPro user conference XDay. Last night and into this morning, I had […]
Do your customers miss you?
Pausing Can Be Noticed Over the past month, we had quite a bit going on at QuestionPro. Exciting events with […]
Customer Journey Map: How to Create It + [Free Template]
Businesses must be aware of their target market to provide the best customer journey. A customer journey map can help […]
What value do you provide to your customers?
Time travel and customer experience What if you could travel in time? Would you go back in time to change […]
Customer satisfaction surveys during and after COVID-19
It’s been some time since the COVID-19 pandemic outbreak, and individuals and organizations have adjusted to this new paradigm. A […]
