QuestionPro CX Product Updates – Quarter 1, 2024
From awesome heatmap enhancements to a sentiment widget that’ll brighten your day, we’ve got the updates you’ve been waiting for. […]
Want Someone To Listen? First Try to Understand — Tuesday CX Thoughts
Check out this week’s Video Review with Ken: In my role, I’m used to seeing a lot of emails. Sometimes […]
Frontline Understanding of the Journey — Tuesday CX Thoughts
Check Out This Week’s Video Summary with Ken! Perspective is everything in understanding. I remember thinking about the “distance” between […]
It’s A Matter of Trust — Tuesday CX Thoughts
Check Out This Week’s Video Summary with Ken! Did you know that up until 2016, some of the reviews you […]
Thinking About Skynet 2024 and Beyond? — Tuesday CX Thoughts
Watch this week’s Video Review with Ken Peterson At the end of 2023, industry analysts used their crystal ball to […]
