Horror Stories In Customer Experience [Video] — Tuesday CX Thoughts
Not in the mood for reading? Check out this week’s CX Talk Below! We’ve all had those “unrecoverable” situations in […]
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Ken has 20 years of customer experience research in retail, technology, hospitality, financial services, automotive, SaaS deployments, and CX consultation.
Not in the mood for reading? Check out this week’s CX Talk Below! We’ve all had those “unrecoverable” situations in […]
Don’t feel like reading? Check Out This Week’s Talk: It can take a long time to build a relationship with […]
In a Hurry? Listen to Ken’s Experience here: Last week, I was reminded of a unique opportunity I had to […]
In a hurry? Listen to this week’s TCXT Review: It is hard to build and maintain a reputation for being […]
In a Hurry? Listen to this week’s topic review: Several times a week, my news feed shows me articles about […]