Employee engagement and satisfaction are vital to any organization’s success. Glint, a well-known employee engagement platform, has helped many companies […]
Top 7 Glint Alternatives: Finding The Best Employee Engagement Tool
Customer Experience in Insurance: Importance + Examples
Customer experience plays a crucial role across all industries, gaining popularity year after year as a cornerstone strategy in any […]
Eye Tracking: What Is It, Usage, Benefits + How It Works?
Eye tracking is the process of recording and analyzing people’s eye movements to learn what elements naturally catch their attention. […]
Wrong CX Response? “Do What You Want!” — Tuesday CX
I recently had an experience that really stands out – but not in a good way. Some days are so […]
Top 12 Complaint Management Software of 2025 | QuestionPro
In today’s business world, where competition is high, customer satisfaction is of the greatest importance. Handling customer complaints quickly and […]