Imagine you’re playing a game and know someone is watching you. You might act a little differently, right? That’s a […]
Participant Bias: What it is, Types & How to Remove it?
Brand Tracking Tools: The 12 Best Options to Measure Brand Health in 2026
Brand tracking tools are software platforms that measure how people see your brand and how that view changes over time. […]
Proximity Bias: What It Is and How to Prevent It
Proximity bias is the tendency for managers to favor, trust, or reward employees who are physically closer to them over […]
Thinking About Skynet 2024 and Beyond? — Tuesday CX Thoughts
Watch this week’s Video Review with Ken Peterson At the end of 2023, industry analysts used their crystal ball to […]
Reporting Bias: Strategies for More Transparent Research
When important research is shared with the public, reporting bias can affect the situation. This happens when the way results […]
