We all agree that customer experience management (CXM) is a delicate process. In a world obsessed with experiences, CX or […]
Customer Experience Management: What it is + Metrics
Paid Time Off (PTO): What it is, Pros & Cons
PTO (Paid Time Off) is a type of leave policy for employees. Under this policy, the company gives its employees […]
Small Business Survey Tool: A Practical Guide
Are you looking for a small business survey tool? Have you gone through many options but haven’t found the right […]
Three Legs of the Tripod — Tuesday CX Thoughts
We probably don’t think about it much, but the legs of a chair or table are very important. Without a […]
Data Visualization for CX with Benefits
Data visualization has become an increasingly popular way to analyze trends and find patterns that are actionable and grounded in […]
