A healthy and strong customer relationship is one of the most effective ways to cultivate customer insight and maximize retention. […]
First, you plant the seed… But how do you nurture your relationships with your customers in a meaningful way?
Tips for a happy mobile OS upgrade
Being a mobile guy here at QuestionPro I’m usually in tune with what is happening in the mobile world, from […]
Survey length matters – especially on mobile
Survey Length on Mobile Among one of the more ubiquitous survey tips you’ll see is this: don’t make a long […]
Improve Logical Reasoning Within Surveys
Designing a good survey is easier said than done. Traditional surveys have required people to go through each and every […]
Setting the Record Straight: Brand Advocates vs. Customer Advocates
Do you know the difference? Recently I have been seeing a lot of articles and blogs using both terms interchangeably as […]
