Very long URLs used to not really matter to people – people would surf around on the web and barely […]
Delivering surveys – 140 characters at a time
Can You Create Delighted Customers With Just One Voice Mail?
Can “being human” actually differentiate your business and actually endear your customer to you? Zane Safrit, the author of today’s […]
How to Set Customer Survey Objectives
“Begin with the end in mind” is the number two habit of Highly Successful People for a reason: You want […]
Cross Media Marketing is a Great Way to Get Customer Information
Have you ever considered using direct mail as a way of gathering demographic and psychographic information? If not, then this […]
Take the TRAITS Survey and See What Really Drives Choice
As marketers, the holy grail of any survey method or model would have to be something that could help us […]