Send CX surveys through SMS

SMS can help you reach out to people easily and instantly, wherever they are. So, why not use SMS for sending out surveys and reaching your targeted customers in an instant?

Along with emails, SMS are another best means to collect feedback from your customers.

The benefits of SMS surveys include:

  • An instant way to reach out to customers
  • For customers, checking SMS is convenient and easy
  • Increased response rates
  • Reach a wider range of people
  • Increase customer engagement along the customer journey

SMS Survey distribution with QuestionPro

CX Question pro allows you to utilize all the benefits stated above. You can send out SMS surveys through QuestionPro very easily and conveniently. The features associated with SMS surveys distribution with QuestionPro include:

  • Different template for a different purpose
  • Reliable SMS distributor
  • Reasonable cost
  • Unlimited SMS

How to set up SMS Survey?

  • You can simply go to Deploy >> Distribute >> Send
  • Import the transactions
  • Select the survey to be sent out
  • Select the SMS template
  • Send out the Survey with a single click.