To advance the world of experience and surveys, we are continuously working on creating the best-in-class products. Below are some of the enhancements we are working on and will be released for our users in February.
Plan your research with these features and collect better insights to make smarter decisions.
Research & Insights
Grouping on Cross-tabulation (BETA): We are adding the ability to group answer options into a new variable to make it easy for analysis, this will allow users to group similar answer options to a variable and the system will automatically run the analysis.
Survey Alias: We have added a survey alias functionality, wherein a survey can be given another name before sending it out in the community.
Roles and Permissions in Community: We will provide the functionality to create roles in the community. these roles can be marked with specific permissions that the community managers want to give to the different roles they create.
Share Survey – Phase 1 (BETA): We are adding the ability to share a survey with any user which will help the survey owner to collaborate with other users. The user will need a QuestionPro account to access the shared survey.
Workforce
360 Surveys- Automatic Reminders and scheduling emails: With the Automatic reminders under distribution, an admin can set up emails with the automatic repetition and recurrence for reminding the participants to complete the tasks on the respondent’s portal. You can also schedule invites and reminders to the managers, subjects, and evaluators with the scheduler.
Other bug fixes and enhancements
Surveys
- EC – 1376: Fixed issue with high custom variables values not created using create response API call
- EC – 1382: Fixed issue with two Re-post data buttons in response details and one repost to Salesforce button not working
- EC – 1398: Fixed issue with after question webhooks getting triggered twice for one response
Workforce
- WF – 2628: Ability to search participants using email id in the portal.
- WF – 2615: Add a nomination button
- WF – 2611: Ability to set default email address on folder level
- WF – 2635: 360 admin side issues and requirements
- WF – 2617: Issue when a manager approves the nomination
CX
- CX-2090: Fixing the issue where the title was not displayed for the CSAT question in the Push Metrics email
- CX-2113: Fixing the issue where all emails for CX product were landing in the spam folder.
- CX-2096: Fixing the issue where data in custom variables were not reflecting on dashboards
We’re as excited as you are to see how our products offer a better experience to your respondents, customers, and employees!
As always, we’d love to hear your experiences and suggestions at [email protected].
