Maintaining operational integrity is a top priority for most organizations; however, a startling number do not have processes in place to fully understand and manage the true business risk of third-party relationships.
Whom an organization does business with can dramatically increase risk exposure, potentially threatening an organization’s valuable information assets, compliance with industry regulations, and corporate reputation.
To effectively conduct an online survey the first you need to decide what the objectives of the study are. Ensure that you can phrase these objectives as questions or measurements.
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Feedback on company, product, customer service, ratings, intention to return.
Evaluation of communication information and strategy within the company.
Customer satisfaction survey with product, representative, and process questions.