Home Features Multilingual surveys

What are multilingual surveys?

Multilingual surveys are surveys that can be distributed to the participants in multiple languages. Respondents can change the survey language and answer the survey in their preferred language.

QuestionPro supports 95+ languages, including multi-byte character set languages like Chinese and Japanese.

Learn more: List of supported languages

If you wish to create or translate an online survey to a language not mentioned in the above list, get in touch with us.

Example of a multilingual survey

Assume you want to conduct a research study in English, French, and German. Then the screener question will ask respondents to choose their preferred language.

Multilingual surveys Adding a language to surveys

You can create a multilingual survey by adding more languages to your questionnaire. With the same list of questions, you can reach a global audience in their local language. With multilingual survey creator and survey translation software, you can also translate survey responses to the language of your choice and analyze results.

Once you add languages to your survey, you can add a screen question. It is a question on the first page, asking respondents to select their preferred language.

For the screener question to be visible, you will need to add a language to your survey other than the default language. You can edit the screener question to include any instructions or text in multiple languages.

The default order of survey languages in the screener question will be as per the sequence of languages added by the survey creator. You can edit it by dragging and dropping them in the desired order.

There are two options to translate the survey into different languages.

Auto-translate: QuestionPro translates the survey to a selected language with a single click. You can also view the completion percentage with a progress bar.

Learn more: How to auto-translate multilingual surveys

Manual translations: You can manually add translations of questions, answers, and other fields.

Uploading translations manually to QuestionPro

Once you have created a questionnaire in your preferred language and added other languages, upload the translation files. These files must be in a specific format for survey questions to be translated correctly.

You can also add a question and answer translations manually. You can display a custom logo, header, footer, button text, validation message, thank you page, and lot more based on the customer’s chosen language. Survey administrators can also add a page title, description, and header text targeted for search engines. This information can help optimize the survey for local search results.

Learn more: How to import language translations in the survey

Managing translations of survey

While entering the translated text of questions and answers, you can view the progress bar to keep track of pending translations. For the incomplete translations, the drop-down arrow will be red. Once all translations are complete, the drop-down arrow will turn green. While taking the survey, if any translation is missing, you will see that question in red.

You can preview, print, and download the survey in multiple languages in Word or PDF format. You can also delete a language without disturbing the questionnaire.

Sending a multilingual survey

The weblink of a multilingual survey remains the same irrespective of the language selected by the respondents. You can embed the same URL in different distribution mediums like websites, social media, SMS, etc.

Analyzing a multilingual survey

To view data for a specific language on the dashboard, you can filter data based on language. You can also set language-based data filters, and the reports will be generated for the data that match the criteria. Now you can view or download the language-specific report under the report options. You can also export raw data of multilingual surveys in Excel and CSV formats.

Learn more: How to generate reports of a multilingual survey

Uses of multilingual survey

Advantages of multilingual survey

How to create a multilingual survey?

Learn how to add various languages and use this feature in your research with our help file on Multilingual Surveys.