Survey Timer

What is the Countdown Timer?

The countdown timer is a feature that actually sets a time limit on a survey. Respondents have to complete the survey within a certain period of time. When the timer runs out, the survey closes and the responses are marked as incomplete. The minimum time limit is 1 minute and the maximum is 60 minutes.

How do I set up a time limit for my survey?

To set up time limit for the survey, go to:

  • Login »  Surveys »  (Select Survey) »  Edit Survey »  Security »  Countdown Timer
  • Use the drop-down of Time Limit to select the number of minutes for the timer, with a minimum time of 1 minute and a maximum time of 60 minutes.
  • Click Save Changes.

How does the time limit work?

A countdown timer will be displayed on the survey. Respondents have to finish the survey within the specified time. If respondents do not finish the survey within the specified time, the survey will end and the response will be marked as incomplete.

Survey Software Help Image

Why would you ever want your survey to time out?

Answering a survey under a given time frame actually increases the quality of responses in terms of capturing the first thing that comes to the respondents' mind. Other use cases include administering a quiz in a classroom setting, as part of a training course, or as a gauge of people's knowledge about a product as part of a market research project.

What's the benefit of using a countdown timer?

The biggest advantage of this feature is to reduce dropout rates. The respondents have to complete the survey as soon as they start it as there is a timer. They cannot leave it and walk away from their desk etc.

License & Access Options

This feature/tools described here are available with the following license(s) :

  • Corporate Edition - Buy Now - $75/Month
    • Unlimited Surveys, Questions, Responses
    • Advanced Toolset and Features
    • No Long Term Commitment